We happily accept returns on any of our stock boots. We do not accept returns on customized, worn or damaged boots.

Your return must be postmarked within 14 days of receipt and sent back in original condition and packaging.

We will not accept worn, altered, damaged or customized merchandise.

If you'd like to return your boots after 14 days, we will accept unworn stock merchandise for store credit.

Because these boots are uniquely designed for each customer, we can not accept returns on any customized boots.

For orders placed after 3PM CST, delivery times will go into effect the following business day. All online orders that are placed Saturday will be shipped out the following Monday.

All Miron Crosby orders are shipped via UPS. 

For international orders outside of the US, please e-mail info@mironcrosby.com.  

Our luxury cowboy boots are designed to hug the instep of your foot and to slip in the heel. Traditionally, cowboy boots were designed to slip in the heel so as to correctly sit in the stirrups of a saddle. Your boots, however, should not slip so much in the heel that you experience discomfort. 

We always recommend that you try your boots on with the types of socks you typically wear with your boots so that you can ascertain how they feel with socks on. 

All Miron Crosby boots come with a pair of removable insoles. Our boots are made to be worn with or without them — it is completely your personal preference, but often customers prefer the insoles for a bit of cushion and to have the boots fit more snugly. If you are having a hard time getting your boots on, we recommend removing your insoles. Alternatively, if you feel they are a bit big, we recommend inserting the insoles.